Privacy Policy
Effective Date: September 17, 2025
Last Updated: September 17, 2025
This Privacy Policy describes how S.G. Solutions Pvt. Ltd. ("S.G. Solutions," "we," "our," or "us") collects, uses, stores, and protects information in connection with your use of Service.
1. Information We Collect
- Account Information: name, email address, organization, and billing details.
- Service Usage Data: API requests, database connection metadata, and performance statistics.
- Technical Data: IP address, browser type, device identifiers, and system logs.
- Communications Data: support requests and correspondence.
2. Use of Information
We may use collected information to:
- Operate, maintain, and improve the Service.
- Provide customer support and respond to inquiries.
- Monitor usage, ensure system security, and detect fraud or abuse.
- Comply with legal and regulatory obligations.
- Communicate updates, billing notices, and related information.
3. Data Protection and Security
- Data is encrypted in transit and at rest.
- Access is restricted to authorized personnel.
- Industry-standard safeguards are implemented.
4. Data Transfers and Compliance
- Data may be processed outside your country of residence.
- S.G. Solutions complies with applicable data protection laws, including GDPR.
5. Sharing of Information
- We do not sell or rent personal data.
- Data may be shared with trusted service providers.
- Disclosure may occur where required by law.
6. Data Retention
We retain information only as long as necessary for the purposes described in this Policy or as required by law.
7. User Rights
Depending on applicable law, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Request data portability.
8. Contact Information
For inquiries, contact us: