Shipping & Delivery Policy
GoSimplex is a digital AI-powered SaaS platform operated by Shwetark Global Solutions Pvt. Ltd. ("SG Solve", "we", "us").
1. Digital Delivery
All GoSimplex products and subscriptions are delivered electronically. No physical goods are shipped, and no shipping charges apply.
2. Service Activation
For standard subscriptions, access is typically provided following successful payment and account activation.
Customers receive access through the GoSimplex platform or through account credentials and instructions provided electronically.
3. Enterprise Services
Delivery timelines for custom enterprise solutions, integrations, and implementation services are defined in the respective proposals or customer agreements.
4. Delivery Issues
If customers experience delays in account activation or accessing purchased services, they may contact our support team for assistance.
5. Contact
For delivery or activation-related inquiries: