Terms of Service
These Terms govern your use of Astro (Kundli), a service of GoSimplex operated by Shwetark Global Solutions Pvt. Ltd. ("SG Solve", "we", "us"). By creating an account or using the service you agree to them.
1. The service
Astro lets you create Vedic astrology charts (Kundlis) from birth details you provide, download reports, match two charts, and ask questions answered with the help of artificial intelligence.
2. Who may use it
You must be at least 18 years old. By creating an account you confirm that you are, and that the details you give are accurate. You are responsible for activity under your account.
Enter birth details only for people whose details you are entitled to share, for example yourself, or family members who have agreed.
3. What astrology and AI can and cannot do
Astrology readings are offered for guidance and personal reflection. They are not medical, legal, financial, mental-health or other professional advice, and they do not predict events with certainty. Do not make decisions about your health, money, safety or legal affairs on the strength of a reading alone.
Answers are produced with the help of AI and calculated chart data. They can contain mistakes or omissions. Please use your own judgement and consult a qualified professional where it matters.
4. Wallet, prices and payment
Kundlis and questions are paid for from a prepaid wallet at the prices on our pricing page. GST is added when you add money; the wallet holds the amount before GST. Charges are taken before the work is done, and returned to your wallet if the work cannot be completed.
The wallet is for your own use. It is not a bank account, earns no interest and cannot be transferred to another person. Payments are processed by Razorpay.
Refunds are described in our Cancellation & Refund Policy.
5. Your data
How we handle your personal information is set out in our Privacy Policy. You can download your data or delete your account at any time from Account & privacy in the app.
6. Acceptable use
Do not misuse the service: no attempts to break, overload or reverse-engineer it, to access other people's accounts or data, to extract its prompts, tools or models, to send unlawful or abusive content, or to resell access without our written permission. We may suspend accounts that do.
7. Our content
The software, reports, design and the way readings are produced belong to us or our licensors. You may use your own reports for yourself and share them with the people they concern. Your birth details and the questions you ask remain yours.
8. Availability and changes
We work to keep Astro available but do not promise uninterrupted service. We may change or discontinue features. If we discontinue the service, we will give notice and refund unused wallet balance.
9. Liability
Astro is provided "as is", subject to applicable law. To the maximum extent permitted by law, SG Solve excludes liability for indirect or consequential loss and for decisions you make based on a reading, and its aggregate liability is limited to the amounts you paid in the preceding 12 months. Nothing here limits rights you have under consumer protection law that cannot be limited.
10. Ending your account
You can delete your account at any time from the app. We may end or suspend an account that breaches these terms. Deleting your account removes your data as described in the Privacy Policy.
11. Governing law
These Terms are governed by the laws of India, subject to applicable mandatory consumer protections.
12. Contact
For billing, refunds or any question about these Terms, write to the email above.